Terms & Conditions

Company Information

CV GLAMOUR PRODUCTION is a creative advertising agency and production house registered in Indonesia. We specialize in:

• Digital advertising and marketing campaigns
• Video production and post-production services
• Brand development and identity design
• Professional photography services
• Web development and digital solutions
• Content creation and social media management

Website Usage

Acceptable Use

You agree to use our website for lawful purposes only. You must not:

• Use the website for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the website's functionality
• Use automated tools to access the website excessively
• Reproduce, duplicate, or copy any content without permission
• Upload malicious code, viruses, or harmful software

Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, videos, and software, is the property of CV GLAMOUR PRODUCTION or our content suppliers and is protected by intellectual property laws.

Services and Engagements

Service Agreements

When you engage our services, the following terms apply:

• Proposal Acceptance: A written proposal must be accepted before work begins
• Payment Terms: 50% advance payment required for most projects
• Project Timeline: Timelines are estimates and may vary based on client feedback
• Deliverables: Final deliverables are provided upon full payment
• Revisions: Number of revisions specified in the proposal

Client Responsibilities

As our client, you agree to:

• Provide necessary materials and information in a timely manner
• Respond to feedback requests within agreed timeframes
• Ensure all provided content is legally owned or licensed
• Make timely payments as per agreed terms
• Provide accurate contact and project information

Payment Terms

Pricing and Invoicing

• All prices are quoted in Indonesian Rupiah (IDR) unless otherwise specified
• Prices are exclusive of taxes unless stated otherwise
• Invoices are issued upon project milestones or completion
• Payment terms are typically 14 days from invoice date
• Late payments may incur interest charges

Payment Methods

We accept the following payment methods:

• Bank transfer to our corporate account
• Credit/debit cards (through secure payment gateway)
• Digital wallets (available options specified in invoice)
• Cheques (for corporate clients only)

Refund Policy

• Advance payments are non-refundable once work has commenced
• Refunds for completed work are not provided
• Partial refunds may be considered for exceptional circumstances
• All refund requests must be submitted in writing

Intellectual Property Rights

Client Ownership

Upon full payment, clients typically receive:

• Full ownership of final deliverables
• Usage rights for the specified purpose
• Source files (where applicable and agreed)
• Documentation and project materials

Our Rights

CV GLAMOUR PRODUCTION reserves the right to:

• Display completed work in our portfolio
• Submit work for industry awards and recognition
• Use project testimonials and case studies
• Retain rights to our processes, methodologies, and tools

Third-Party Content

• Stock photography, fonts, and licenses remain with original owners
• Client is responsible for additional licensing costs
• We ensure all third-party content is properly licensed

Confidentiality

Our Commitment

We agree to maintain confidentiality of:

• Client business information and strategies
• Project details and specifications
• Financial and proprietary information
• Any information marked as confidential

Client Confidentiality

Clients agree to maintain confidentiality of:

• Our proprietary processes and methodologies
• Business strategies and pricing information
• Client lists and project details
• Any information shared in confidence

Limitation of Liability

Service Limitations

Our liability is limited as follows:

• Total liability limited to project value
• No liability for indirect or consequential damages
• No liability for third-party service failures
• No guarantee of specific business results

Force Majeure

We are not liable for delays or failures due to:

• Natural disasters and extreme weather
• Government actions or regulations
• Internet outages or technical failures
• Other circumstances beyond our control

Prohibited Activities

You agree not to engage in the following activities:

Illegal Activities

• Using our services for illegal purposes
• Creating content that violates laws or regulations
• Infringing on intellectual property rights
• Engaging in fraudulent or deceptive practices

Harmful Content

• Content that is offensive, discriminatory, or hateful
• Material that is pornographic or inappropriate
• Content that promotes violence or illegal activities
• Material that violates community standards

Privacy and Data Protection

Your privacy is important to us. Our data handling practices include:

• Collection only of necessary information
• Secure storage and transmission of data
• Compliance with applicable privacy laws
• Regular security assessments and updates
• Transparent data usage policies

For detailed information, please refer to our Privacy Policy.

Termination

Termination by Client

Clients may terminate services by:

• Providing written notice of termination
• Paying for work completed up to termination date
• Covering any agreed termination fees
• Returning all company materials and property

Termination by Us

We may terminate services if:

• Client violates these Terms and Conditions
• Payment terms are not met
• Client engages in prohibited activities
• Continuation becomes impractical or illegal

Dispute Resolution

Governing Law

These Terms are governed by:

• Indonesian law and regulations
• Jakarta court jurisdiction
• Arbitration for commercial disputes

Resolution Process

In case of disputes:

• First attempt amicable resolution through negotiation
• Mediation through recognized mediation center
• Arbitration as per Indonesian arbitration law
• Court proceedings as final recourse

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

• Content or practices of linked websites
• Privacy policies of external sites
• Transactions or interactions with third parties
• Availability or functionality of external links

Visit third-party sites at your own risk.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be:

• Posted on our website with effective date
• Communicated to active clients via email
• Highlighted on our website for 30 days
• Binding upon continued use of our services

Your continued use of our website or services constitutes acceptance of any changes.

Contact Information

For questions about these Terms and Conditions, please contact: