Privacy Policy

Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact details: Full name, email address, phone number, company name
• Professional information: Job title, industry, company size
• Communication data: Messages, inquiries, project requirements
• Financial information: Billing details, payment information (processed securely)

Technical Information

When you visit our website, we automatically collect:

• IP address: Your device's internet protocol address
• Browser information: Browser type, version, and operating system
• Usage data: Pages visited, time spent, click patterns
• Device information: Device type, screen resolution, and unique device identifiers
• Cookies and similar technologies: To enhance your browsing experience

How We Use Your Information

We use your information for the following purposes:

Service Provision

• To provide our creative advertising and production services
• To communicate with you about your projects and inquiries
• To send project updates, proposals, and deliverables
• To process payments and manage billing

Marketing and Communication

• To send you relevant marketing materials (with your consent)
• To inform you about our new services and special offers
• To invite you to events, webinars, and workshops
• To share our portfolio and case studies

Website Improvement

• To analyze user behavior and improve our website functionality
• To personalize your experience on our platform
• To conduct research and development for better services
• To ensure website security and prevent fraud

Information Sharing

We respect your privacy and do not sell your personal information. We may share your data only in the following circumstances:

Service Providers

• Payment processors: To handle transactions securely
• Hosting providers: To store and serve our website
• Email services: To send communications
• Analytics providers: To analyze website usage

Legal Requirements

• When required by law, regulation, or court order
• To protect our rights, property, or safety
• To prevent fraud or illegal activity
• In connection with a business transfer or merger

Data Security

We implement robust security measures to protect your information:

Technical Safeguards

• SSL encryption: All data transmitted is encrypted
• Secure servers: Data stored on protected servers
• Access controls: Limited access to personal information
• Regular security audits: Ongoing security assessments

Organizational Measures

• Staff training on data protection
• Strict confidentiality agreements
• Regular security awareness programs
• Incident response procedures

Data Retention

We retain your personal information only as long as necessary:

• Active clients: Throughout our business relationship
• Prospective clients: Up to 2 years from last contact
• Newsletter subscribers: Until you unsubscribe
• Legal requirements: As required by applicable laws

After the retention period, we securely delete or anonymize your data.

Your Rights

You have the following rights regarding your personal information:

Access and Correction

• Request access to your personal data
• Correct inaccurate or incomplete information
• Update your contact preferences
• Request a copy of your data

Deletion and Restriction

• Request deletion of your personal data
• Restrict processing of your information
• Object to processing for marketing purposes
• Request data portability

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: privacy@glamourproduction.com
• Phone: +62 21 1234 5678
• Address: Jakarta, Indonesia

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience:

Types of Cookies

• Essential cookies: Required for basic website functionality
• Performance cookies: Help us understand how you use our site
• Functional cookies: Remember your preferences
• Marketing cookies: Used for targeted advertising

Managing Cookies

You can control cookies through:

• Browser settings to block or delete cookies
• Our cookie consent banner preferences
• Opt-out tools for advertising cookies

International Data Transfers

Your information may be transferred to and processed in countries outside Indonesia. We ensure adequate protection through:

• Standard contractual clauses with service providers
• Adequacy decisions from relevant authorities
• Appropriate safeguard measures
• Compliance with applicable data protection laws

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will:

• Immediately delete the information
• Terminate the account if applicable
• Notify the parents or guardians

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted on our website. We will notify you of significant changes by:

• Email notification (if you have provided your email)
• Website notice
• Social media announcement

We encourage you to review this policy periodically for the latest information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: